Conversation with your customer is a very valuable data, and we help you to identify your customers based on:
a. Transaction status: fail, pending, success
b. Number of transactions
c. Transaction value
d. Preferred products
e. Interests, etc
We understand in every respect that selling products to existing customers have bigger success opportunity rather than to new customers. With well-built data, it will be easier for you/business to do:
a. Up selling
b. Cross selling
c. Promotion & loyalty program
The digital transaction era is emphasizing the proverb ``time is money`` even more, the success of a transaction is influenced by how fast, how swift you provide service – fast respond as the customer said. With built-in chatbot, you won't need to worry about the swiftness in:
a. Responding customers' Q&A
b. Creating bills/invoices and calculating delivery fee
c. Following up pending transaction
d. Broadcasting product's information to customers
All requirements needed in a transaction process are provided in an easily controlled/a user friendly dashboard, where with one click away you can manage/organize:
a. Various choices of payment gateway and payment channel
b. Various delivery services
c. Product stocking to variant level
d. Communication channel with customers – WA, LINE, Telegram, Social Media
Our reliability platform will increase your serving capacity, now you are ready to scale your business up
Buyers in Indonesia are unique. Prior to buying a product, they would like to know more about it and would like a fast response to questions thrown.
Now you shall be free from all the repeatable questions even outside regular hours, leave it to Automate.id to answer these questions simultaneously.
The probability of success selling to existing customers reaches 60 - 70%, while the possibility of selling to new customers is only 5 - 20%. By using Automate.id you are bound to know more about your customers and make them feel important through the identification of their needs!